How to Empower Yourself and Develop Better Relationships With Difficult People

Your colleague calls you to complain about the new sales quotas. Your teenage daughter refuses to clean her room. Your CEO explodes because your team didn’t make their numbers this quarter. Your neighbor lectures you on the need for organic weed removal.
Difficult people trigger an emotional response in everyone. From your child to your CEO, people you perceive as difficult can affect your energy, ability to communicate, and reasoning skills. The dictionary definition of difficult, pertaining to a person, is “not easy to please or satisfy.”